Editing, Deactivating, Reactivating, or Deleting a Technical Alert

You can change, deactivate, reactivate, or delete technical alerts in your Account.

To edit, deactivate, reactivate, or delete a technical alert:

  1. Click "Device Management" in the left pane.
  2. In the Sites Tree pane, click the Preferences icon  adjacent to the account name.
  3. Hover your mouse pointer over the line corresponding to the technical alert you wish to modify. Several icons appear.
  4. Select the icon corresponding to the action you wish to take:

Edit technical alert settings. Click this icon and edit the settings in the window that appears.


Deactivate the technical alert. A deactivated technical alert does not trigger any alerts, but is not deleted from the database.


Reactivate the technical alert.


Delete the technical alert from the database.