Moving a Device to a Different Account

You can move a device from one Account to a different Account.

When a device (a Site) is moved from one Account to another Account, all custom attributes on the Site are lost.  Custom attributes must be re-added in the target Account where needed.

Therefore, before moving a Site, be sure to write down what custom attributes need to be re-added. 

For more information, see Adding a Site Custom Attribute.

You can move a Site or a device from one Account to a different Account. When you move a device, you effectively move the entire Site to a different Account.


To move a device (Site) to a different Account:

  1. In the left pane, click Devices.
  2. In the Sites Tree pane, click the Site name.
  3. In the right pane, click Actions under the site icon, and then select Update Account. The Select New Account window opens.
  4. From the dropdown list, select the new Account for the device. 
  5. Click Submit.