Utilities are typically slow to adopt new technologies. The underlying reason for this is justified and understandable: utilities are critical and new technology inherently includes an element of risk. Resilience for critical, aging infrastructure is the goal through digitalization.

Environmental fluctuation has the power to devastate lives with critical infrastructure struggling to provide continuous services under the duress of extreme weather and challenged to provide new critical service the original infrastructure was not designed for.

Governments are putting in place regulations and compliance to critical infrastructure companies. These are highlighted through more demand of reporting, insights and cyber secure compliances. Therefore, intelligible data and smart reporting through AI are a necessity.

Untreated sewage regularly pollutes clean water. Billion gallons of untreated sewage pollutes clean water annually just in the US. There is a real cost to this pollution. The cost is felt in the quality of drinking water. The damage to the environment, and the detrimental impact on the health of people.