You can remove the device from the platform if the device is stolen, outdated, or severely damaged.
Note: the process of Archiving the site is not revertable. Thus we highly recommend downloading all the required information from the site using the “Reports” functionality before archiving.
This action is available for the users of the following roles:
Please contact support and provide them with the ICCID of the SIMcard used by the Wavelets so the service can be deactivated:
Once the site is archived, it stops consumption of the credits from the credit pool of the Account.
More information on Subscriptions can be found here.
To archive the Site:
- Click Devices in the left pane.
- Go to the site that you want to archive.
- Click Actions > Archive Site.
- Click Submit.
- Once you refresh the page - the device will no longer be accessible.
See the following screenshot for reference: